Fast Shipping Information:

 

Important Notes

• Your order may be shipped in different packages, please don't worry if you didn't get all items at the first package, we must ship other items in other packages.
• Postal deliveries: If you haven’t received your package based on the above estimates, please contact us and we will provide a delivery deadline and then offer a solution.
• All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
• It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
• Vixery ships all packages from our warehouse and distribution center.
• Vixery may have to verify payment and order details before processing your order.
• If you have any questions,please contact us,we'll deal with it as soon as possible.
• Total Delivery Time = Processing Time + Shipping Time
• We don't charge any taxes on any countries, but duties assessed by customs are the responsibility of the customer. In most cases, it rarely occurs duties.
• For order contains Pre-Order items, will be delivered on the date stating on the description of the items.
• We may ship your order with separate packages, items which have inventory will be shipped first.

Processing Time: Orders are processed within 1-2 business days.

We currently ship worldwide. Customs delays may occur depending on the country.

What is item processing time?

After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 1-2 business days; However, it can also be affected by the item's stock status. If your order includes hot items experiencing stock availability issues, the order can take between 2-3 business days to process.

 

Shipping Status

You will receive an email informing you that the order has shipped. The email will include a tracking number. Information about any back ordered or cancelled items will be included in a separate email. You can also check the status of your order by logging into My Account. Click on "Order History" to review order status and to obtain a tracking number.

 

Delivery Method

Standard Shipping: USPS, Local Post

Fast Shipping: FedEx, DHL, UPS